How I Help

I help agency leaders and creative teams fix the operational gaps that slow great work down by building clearer workflows, sharper decision-making, and execution that can actually scale. This includes operational audits, process design, defining roles and responsibilities, staffing and hiring guidance, ongoing fractional support, and project-based operations leadership for your biggest launches and client initiatives; all aimed at one thing: growing the business without grinding down the creative work that built it.

Creative Operations


Who I Work With

I partner with leadership teams, in-house creatives, and agencies to turn high ambition into sustainable output by refining the workflows, processes, and systems that let people do their best work without burning out along the way.

Leadership teams

  • Founders and executive leaders overseeing creative or production teams

  • CMOs, Chief Creative Officers, Heads of Creative, and senior creative leadership

  • Leaders navigating team growth, increasing workload, or operational strain

In-house creative teams & internal agencies

  • Internal teams supporting fast-moving marketing, brand, or product organizations

  • Internal agencies scaling output, channels, stakeholders, or turnaround expectations

  • Creative teams operating inside non-creative-first companies, fighting for process and protection

External agencies

  • Agencies managing complex client rosters and competing delivery timelines

  • Agencies seeking stronger operational rigor without adding bureaucracy or slowing creative work down

  • Agencies evolving how they scale, staff, and run creative production

“Kristin is one of the best producers and creative operators I’ve worked with. She thinks like an operator and a creative at the same time, which is rare. Any team or brand bringing her on is getting someone who will make the work better and the process saner.”
— Sam Ricks, VP of Creative, Cotopaxi
“Kristin brought some real structure to our company and she was an invaluable leader at Team Thirteen.”
— Matt Sheriden, Founder, Team Thirteen

Ready to get your team in sync?

Let's talk.